← Back to Home

Privacy Policy

Last Updated: January 2026

1. Information We Collect

When you purchase tickets through our platform, we collect the following information:

Personal Information: Name, email address, phone number
Payment Information: Processed securely by our payment provider
Booking Details: Visit date, ticket types, number of guests
Technical Data: IP address, browser type, device information

2. How We Use Your Information

Your information is used to:

Process and confirm your ticket purchase
Send booking confirmations and e-tickets via email
Contact you regarding your reservation if necessary
Improve our services and user experience
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Payment Processors: To securely process your transactions
Venue Operators: To validate your ticket upon arrival
Service Providers: Who assist in operating our platform
Legal Authorities: When required by law

4. Data Security

We implement industry-standard security measures to protect your information:

SSL encryption for all data transmission
PCI-DSS compliant payment processing
Secure server infrastructure
Regular security audits and updates

5. Cookies

Our website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications

7. Data Retention

We retain your booking information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

For privacy-related inquiries, please contact us through the venue's official channels or email support.